Global Automotive Manufacturer
Last-mile Delivery Infrastructure and Tactics
700+
wholesalers
55,000+
Garages
in France and Germany
Goals
Design a greenfield “hub” network, including last-mile delivery, to serve end consumers using multiple shipments per day
Identify opportunities to reduce Total Cost to Serve
Challenges
Competitive pressures to serve smaller dealers and garages directly
Lack of full visibility to protect the availability of branded parts and accessories to the end consumers
Benefits
A blueprint to establish and run last-mile delivery network using a Total Cost to Serve and Total CO2 Footprint objectives
More than 100 scenarios to refine the customer service strategy modified to fit the Brand’s position within national borders
Pointers to short-term recurring savings that involve delivery consolidation and renegotiating terms with the 3PL contracts
Long-term savings through reconfiguration of the end-to-end network
€23M
Estimated Recurring Annual Savings in France
€8M
Estimated Recurring Annual Savings in Germany
88%-93%
CO2 Footprint Savings on Outbound
