Global Automotive Manufacturer
Last-mile Delivery Infrastructure and Tactics

23K Active SKUs
700+
wholesalers
450 Stores ​
55,000+
Garages
in France and Germany

Goals

Design a greenfield “hub” network, including last-mile delivery, to serve end consumers using multiple shipments per day

Identify opportunities to reduce Total Cost to Serve

Challenges

​​Competitive pressures to serve smaller dealers and garages directly

Lack of full visibility to protect the availability of branded parts and accessories to the end consumers

Benefits

A blueprint to establish and run last-mile delivery network using a Total Cost to Serve and Total CO2 Footprint objectives

More than 100 scenarios to refine the customer service strategy modified to fit the Brand’s position within national borders

Pointers to short-term recurring savings that involve delivery consolidation and renegotiating terms with the 3PL contracts

Long-term savings through reconfiguration of the end-to-end network

€23M
Estimated Recurring Annual Savings in France

€8M
Estimated Recurring Annual Savings in Germany

88%-93%
CO2 Footprint Savings on Outbound

Solutions