1. Introduction
1.1 We are committed to safeguarding the privacy of our clients and visitors to our website.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. You will be asked for your consent to the use of cookies when first you visit our website.
1.4 In this policy, “we”, “us” and “our” refer to The Profs Tuition Ltd, its employees and selected contractors authorised to act as data controllers on behalf of The Profs. [ For more information about us, see Section 13.
2. Credit
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
a. the general categories of personal data that we may process;
b. the purposes for which we may process personal data; and
c. the legal bases of the processing.
2. Acceptance of these Terms
2.1 Upon contacting The Profs to arrange tuition, the Student will be considered to have accepted these terms, in so far as they pertain to this initial enquiry, the Profs’ Placement Fee (7.2) and Deposit (7.3). Upon selection of the Tutor and confirmation of the Project, the Student will be considered to have accepted these terms in their entirety. The Profs undertake to make this clear by email. The Tutor may set their own terms, in discussion with the Student, prior to the commencement of tuition, or at a later stage if necessary.
2.2 Any tutor who engages The Profs’ services must abide by all of the Terms and Conditions set out here, and will be considered to be in agreement with them from the time that their profile is approved on The Profs’ database.
2.3 In accepting these Terms, it is understood that The Profs can make no guarantee as to the outcome of a Project, in respect of grades or certification from any educational institution. The quality of the Student’s academic work remains their responsibility, and the role of the Tutor will never be more than advisory.
2.4 Acceptance of these Terms will also be understood to signify acceptance of The Profs’ Privacy Policy.
3. How we use your personal data
3.1 In this Section 3 we have set out:
3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use of our website or services. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of our website and services. The legal basis for this processing is the legitimate interest of our agency, namely the monitoring and improvement of our website and services.
3.3 We may process information needed to set up and maintain an account with our agency, in order to provide you with our services (“account data“). This account data may include your name and email address. The source of the account data is the information you provide. The account data may be processed for the purposes of, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal bases for this processing is to allow the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.4 We may process information to be included in your personal client profile on our website (“profile data“). This profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, educational details and employment details. Profile data may be processed for the purposes of enabling your use of our services. The legal basis for this processing is to allow the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.
3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). This service data may include information about your academic performance and any factors relevant to this, your current, past or future academic institutions, your availability for tuition sessions, your preferred tuition location, and your experience or qualifications. We gather this information directly from you. Service data may be processed for the purpose of effectively providing our services. The legal basis for this processing to facilitate the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.
3.7 We may process information contained in any enquiry you submit to us regarding our services (“enquiry data“). Enquiry data may be processed for the purposes of offering or providing relevant services to you. The legal basis for this processing is the legitimate interest of our agency, namely to respond to enquiries concerning our services and to make our services available to potential clients.
3.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our services to customers. The legal basis for this processing is the legitimate interest of our agency, namely the proper management of our customer relationships.
3.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). Transaction data may include your contact details, details of the payment method used, including details of specific payment cards, your billing address, and the details of the transaction itself. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
3.10 We may process information that you provide to us for the purpose of subscribing to our email notifications (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is the legitimate interests of our agency, namely the need to inform clients of relevant developments in relation to their use of our services, for example any charges to be levied in respect of those services.
3.11 We may process information that you provide to us for the purpose of subscribing to our email newsletters, and/or promotional information (“marketing data”). This marketing data may be processed for the purposes of sending you the relevant newsletters. The legal basis for this processing is consent.
3.12 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
3.13 We may process personal data belonging to certain ‘special categories’ as defined under the UK’s General Data Protection Regulation. This data may include your ethnicity, religious views, and state of health, both physical and mental.][ The source of this data is you, the data subject.] This data may be processed for the purposes of more accurately and effectively providing our services, and only insofar as it is necessary to achieve those purposes. The legal basis for this processing is consent, and the essential purpose of processing is the provision of confidential advice.
3.14 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.15 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risk.
3.16 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.17 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
