Consumer Electronic Manufacturer
Automated Planning Platform for Omni-Channel Operations
$5B Annual Revenue
13 Sales Channels
1500+ Ship-To’s
Goals
Adopting new Omni-Channel practices by increasing points of sale (physical and virtual) and the fulfillment options;
Preparing the ideal production-distribution-fulfillment planning practices for Omni-Channel differentiation.
Challenges
The organization, the processes, the physical network all operating with a classical CPG mindset
Vertical silos, serial planning and reactive operations not achieving the target fulfillment performance
Benefits
Increased value of the company brand through higher profitability
Aligned tactical plans via an integrated S&OP process
Automated demand and FG supply plans with high UAR
Automated fulfillment and transportation plans with high UAR
Established common KPIs that measure end-to-end performance, not just functional performance
85%
User Acceptance Rate
