AI-Native Supply Chain Decision Automation

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Apple
Coca-Cola İçecek (CCI)
P&G
Unilever
The Home Depot
Renault
Magnum
Vestel
DeFacto
Gratis
A101
Studenac

The AI Architecture Behind Every Decision

Solvoyo is built as a layered AI stack inside the planning engine. Every capability, from sensing to optimization to autonomous execution, runs on the same live model of your business, so every function works from the same intelligence. The Technology page describes the decision engine behind it.

Solvi: From Insights to Actions

Solvi monitors demand, inventory, and supply performance continuously. For each exception it finds the root cause and quantifies the business impact of inaction, then lists prioritized actions. Planners review and execute those actions inside the platform, so no high-impact exception sits unnoticed in a report.

Algorithmic AI

A self-selecting forecast engine runs a tournament of statistical and ML models and picks the best fit per SKU, channel, and location. For new products, attribute-based learning builds a reliable forecast from analogous items before any sales history exists. Machine learning also estimates the inputs other systems treat as fixed assumptions: supplier lead times learned from actual receipt patterns, price elasticity measured per SKU and category, missing transportation costs inferred where rate data is incomplete, and sellable inventory estimated from shelf-life and sell-through dynamics. Stale assumptions corrupt every downstream plan, so Solvoyo relearns these parameters continuously and the optimization runs on numbers that reflect reality.

Optimization & Decision Intelligence

Solvoyo evaluates millions of trade-offs across demand, inventory, supply, fulfillment, and cost simultaneously. It computes the decision that maximizes service and margin within the constraints that bind your operation. Every recommended action is quantified against capacity, lead times, and budget before it reaches a planner, and the financial and service impact of every option is shown up front. Competing objectives are settled in the solve, so planners review a costed decision when they open the plan.

Concurrent Planning on a Single Model

Demand, inventory, supply, fulfillment, transportation, and pricing all run on one shared model. When a demand signal shifts, its effect on inventory positions, supply requirements, service risk, and financial outcome recalculates in the same moment, so a decision made in one function is already reflected in the plans of the others. Every team works from one continuously aligned plan, so functional plans need no manual reconciliation after the fact. Read more about concurrent versus sequential supply chain planning.

Generative & Conversational Intelligence

Ask why a forecast moved, what is driving an exception, or what a recommendation assumes, and get an explainable answer in plain language, grounded in the underlying data and constraints. Solvoyo’s generative layer shows the reasoning, assumptions, and trade-offs behind every recommendation, so planners see the reasons without waiting on an analyst, and teams can trust an action before they take it and defend it afterward.

Autonomous Planning & Execution

Solvi executes well-governed, repetitive decisions automatically: routine replenishment, parameter updates, and exception handling. It routes higher-stakes calls to planners with the supporting analytics attached. You set the boundaries. Automation expands only as confidence grows, every automated action remains explainable and auditable, and planners stay in command of the decisions that warrant judgment.

Agentic Orchestration

Specialized agents for demand, inventory, fulfillment, transportation, and pricing run in coordination across the full workflow. An orchestration layer sequences them, so a demand-sensing agent’s output flows directly into inventory, supply, and logistics agents without a planner stitching the steps together. Every agent operates on Solvoyo’s single concurrent model, so they share one live view of the enterprise and isolated recommendations become one coordinated decision across functions. See agentic AI use cases in retail supply chains on the Solvoyo blog.

Agent-to-Agent Collaboration

Solvoyo’s agents collaborate directly across functions and trading partners. They escalate to a planner only when a decision needs human judgment, and they connect to external agents at suppliers, customers, and carriers so context travels with the decision across the company boundary. Agent-to-agent coordination keeps shared context, governance, and human oversight in place from the first agent to the last.

AI-Powered Forecasting & Prediction

Solvoyo reads weather, promotions, events, lead-time variability, and external market signals alongside your own history. It detects demand shifts, forecast deviations, and supply disruptions the moment they surface. The predictive layer flags the exception early and hands it to Solvi for diagnosis and action, so a problem is caught before it costs service or working capital. You act on what is about to happen.

Domain depth and AI-native depthin one platform

The market offers two choices: mature SaaS that bolted AI onto a passive, siloed core, or AI newcomers with models but no supply chain depth. Solvoyo is AI-native and domain-deep.

  • ✕Mature SaaS: AI bolted onto a passive, siloed core
  • ✕AI newcomers: models without supply chain depth
  • ✓Solvoyo: automating decisions with optimization & machine learning since 2005, long before today’s AI wave
Promise
Decision automation
Spreadsheets
Reporting
AI-native depth Supply chain domain depth
AI Newcomers
Models, no domain
Traditional SaaS
Domain, AI bolted on
Manual planning
Solvoyo
AI-native & domain-deep · since 2005

Solvoyo Results at a Glance

20%

Higher forecast accuracy

35%

Lower inventory & working capital

60%

Increase in on-time fulfillment

95%+

User acceptance rate on automated recommendations

Solvoyo Platform

Data Integration & Validation dashboard

Don’t take our word for it

“80% of IT tools investment fails if the partners don't strive to continuously improve and adapt. That is what sets our partnership with Solvoyo apart.”

GSGraham SommerGlobal Head of Customer Operations, Unilever

“With Solvoyo, we eliminated spreadsheets from the process and simultaneously increased process speed and planner efficiency across all regions.”

SRSrinivas ReddyVP, Global Product Supply, P&G; Grooming

“Solvoyo has been a very effective solution partner in our fast growth and digital transformation journey. Using Solvoyo’s platform for fashion planning solutions, we were able to bring automation to buy planning and size optimization decisions.”

RMRoberto MarcheseChief Marketing Officer, Penti

"With a network of 9800 stores, supply chain disruptions and uncertainty are normal for us, we keep opening hundreds of new stores and multiple DCs every year. With advanced analytics and automation, we planned for this level of complexity way ahead of our competitors.”

ECErkan CeritogluManaging Director, A101

"When I write or speak about supply chain management, I always state that the purpose of a supply chain is to do one thing – enable growth. I believe Solvoyo is the optimal supply chain platform to help companies achieve the growth they desire."

BLBrittain LaddRetail Strategy Thought Leader
Frequently asked questions illustration

Frequently Asked Questions

These answers cover how the AI in Solvoyo works. The general Solvoyo FAQ covers implementation, integration, results and security.

What is an AI-native supply chain planning platform?

An AI-native supply chain planning platform has machine learning, optimization, and agentic AI inside the planning engine from the start. Solvoyo has run optimization and machine learning in its engine since 2005. On Solvoyo, the AI and the plan are the same system, so no handoff sits between a separate planning tool and an AI layer, and no data-preparation step comes before the AI can act. The practical result is faster time-to-value and AI that reasons across the whole decision, in every function at once.

Is Solvi an AI agent, or a chatbot/copilot?

Solvi is an agentic AI planning agent. A copilot or chatbot answers questions about your data; an agent acts on it. Solvi works inside live planning workflows with full awareness of upstream and downstream impacts. It detects an issue, diagnoses why it happened, quantifies what it will cost, recommends the specific decision, and, where you have authorized it, executes the response. Because Solvi runs on Solvoyo's concurrent model, every action reflects the latest enterprise-wide state.

What types of AI does Solvoyo use?

Solvoyo uses three layers of AI on one platform. Predictive AI senses demand shifts, disruptions, and emerging exceptions early. Optimization evaluates trade-offs and computes the best feasible plan within real constraints. Generative and agentic AI explain recommendations in natural language and drive prioritized actions through to execution. All three run on a single concurrent model, so prediction, optimization, and action stay aligned.

What AI/ML models does Solvoyo use for demand forecasting?

Solvoyo matches the machine learning model to the forecasting problem. Gradient-boosted trees (LightGBM, XGBoost) work on engineered demand features such as lags, rolling statistics, and calendar effects. Deep learning models (Temporal Fusion Transformer, DeepAR) handle complex patterns. Foundation models (TimeGPT, Moirai) cover items with little or no history. Every model is benchmarked against a simple statistical baseline that it must beat, so the method selected for each SKU is the one proven most accurate.

How does Solvoyo's AI forecast new products with no sales history?

Solvoyo builds the forecast for a new product from analog items and product attributes, without waiting for sales to accumulate. Attribute-based machine learning regression and like-item modeling predict the launch curve from comparable products, and foundation models can generate a zero-shot forecast with no history at all. As real sales arrive, the forecast self-corrects, so new and short-lifecycle items are planned accurately from launch.

How does Solvoyo's AI model promotions, cannibalization, and halo effects?

Solvoyo models promotional demand separately from the baseline. Gradient-boosted trees read discount depth, mechanic (BOGO, %-off), and display or feature placement, and a price-elasticity layer sits on top of them. Cross-product elasticity models then capture how a promotion on one item steals demand from substitutes (cannibalization) and lifts complements (halo). The output is net, cannibalization-adjusted category lift. The lift on the promoted SKU alone would be inflated.

How does Solvoyo's AI prevent stockouts from corrupting the forecast?

Solvoyo detects out-of-stock and low-availability periods from availability flags, then unconstrains the suppressed demand. It corrects or imputes true demand for those periods before any model trains on the history. Without this step, a stockout reads as a genuine drop in demand and teaches the model to under-order the same item again. The corrected history shows what customers wanted to buy, including the sales an empty shelf prevented.

Does Solvoyo produce probabilistic forecasts?

Yes. Solvoyo generates quantile (probabilistic) forecasts at P10, P50, and P90 that describe the full range of likely demand. The quantiles feed directly into safety-stock and min/max calculations, so the buffer for each item is sized to the service level you target and to the demand uncertainty that item carries. P10 marks the low end of likely demand and P90 the high end.

How does Solvoyo's AI handle slow-moving and intermittent demand?

Solvoyo forecasts slow-moving and intermittent items, which have sparse, lumpy demand with long gaps between sales, with specialized methods such as Croston, TSB, and SBA. Zero-inflated and quantile models built for intermittency run alongside them. These methods size reorder quantities to the true demand rate of each long-tail SKU. Standard forecasting causes over- and under-stocking on these items by smoothing sporadic sales into a misleading average.

How is Solvoyo's AI explainable and governed?

Every Solvi recommendation shows its trigger, assumptions, trade-offs, and quantified impact, which gives planners, finance, and auditors a clear decision trail. Human-in-the-loop control applies at every step, and automation expands only as confidence grows. Client data is isolated within Solvoyo's own cloud infrastructure, and no consumer personal data is used to drive planning decisions.

Is client data secure when using Solvoyo's AI?

Yes. Client data stays inside Solvoyo's own AWS cloud environment and is not shared outside it. Solvoyo's generative AI runs on Amazon Bedrock, which processes prompts and planning data entirely within the AWS environment. Your data is never sent to third-party model providers and is never used to train foundation models. Data is tenant-isolated and encrypted in transit and at rest, so your planning data serves your own plans only and never trains public models or reaches any other party.

How does Solvoyo control what planners and AI agents can do?

Solvoyo uses role-based authorization. Every user, and every action Solvi takes, is scoped to a defined set of workflows, locations, categories, and decision types. Planners can view and act only within the workflows they are authorized for, and Solvi automates only the decisions you have explicitly cleared. The same authorization boundaries apply to manual overrides and automated actions alike. Every action is logged with its author, timestamp, and rationale, which makes the log a complete, auditable record of who changed what, when, and why.

How is Solvoyo's AI different from other supply chain planning AI?

Solvoyo's AI differs in four practical ways. It is AI-native: the intelligence and the planning model are one system, and optimization and machine learning have run inside the engine since 2005. It is concurrent: a change in any dimension instantly recomputes its impact everywhere else. It is agentic: Solvi closes the loop from insight to executed action. And it is unified: the same AI reasons across demand, inventory, fulfillment, transportation, retail, and pricing in a single platform.

Does my data need to be “AI-ready” before I can use Solvoyo?

No. Making your data AI-ready is part of what Solvoyo does. Automated data diagnostics profile your input data at onboarding and continuously afterward, and they flag gaps, inconsistencies, and anomalies before those can distort a plan. Machine learning fills missing data points and corrects unreliable values, whether your current process runs on an ERP or on spreadsheets. Solvoyo integrates with your ERP through web service APIs, cloud integration platforms, or direct database transfers. Data quality improves inside the platform and needs no separate prerequisite project, so companies at any level of digital maturity see value quickly and reach autonomous planning without a perfect data foundation.

Related reading: supply chain analytics and visibility shows how Solvi finds the root cause of an exception, and Customer Success and Hypercare covers the six months of hands-on Hypercare after go-live.