93% User Acceptance in a Month: How Gorillas Automated Planning Across 250+ Dark Stores

Gorillas, a q-commerce company, ran 250+ dark stores in 9 countries. Its dark store supply chain planning, covering forecasting, store replenishment, and warehouse procurement, ran in highly manual spreadsheets.

So Gorillas partnered with Solvoyo to digitize and automate that planning on one platform. Planning was digitized in 9 countries simultaneously within 3 months, and users reached a 93% acceptance rate in a month.

Dark Store Supply Chain Planning Ran on Manual Spreadsheets with No Digital Backbone

Gorillas wanted to digitize and automate forecasting, store replenishment, and warehouse procurement on a scalable, adaptive, and intelligent platform that deploys easily across countries. It also needed localized assortment planning, less waste and fewer stock-outs, and standardized planning across countries.

The existing process fell short in four ways:

• No digital backbone for managing master data, inventory transactions, and purchase orders
• A slow replenishment planning process, with difficulty identifying errors
• Little visibility and control across supply chain functions
• A highly manual, spreadsheet-based planning process

That manual process limited the agility, speed, and accuracy of inventory management decisions.

Planning Was Digitized in 9 Countries Simultaneously Within 3 Months

Solvoyo used an agile methodology and AI/ML technology to adapt planning to changing market dynamics and operational realities while reducing waste and stock-outs.

Flexible integration, modeling, and UI technology handle evolving needs quickly and easily.

Digital capabilities make new products and new locations easy to manage, which supports fast growth. Targeted solutions cover the different needs of fresh, ultra-fresh, and packaged goods across their supply chain processes.

93% User Acceptance Rate in a Month

Users reached a 93% acceptance rate in a month. The other gains:

• Less waste and fewer stock-outs, as the platform adapts to market dynamics and operational realities
• Easy management of new products and new locations to support fast growth
• Targeted solutions for fresh, ultra-fresh, and packaged goods

What Does This Mean for You?

Gorillas digitized supply chain planning in 9 countries simultaneously within 3 months, and users reached a 93% acceptance rate in a month.

If your dark store planning still runs on spreadsheets while your network grows across countries, Gorillas started from the same place. Solvoyo digitized and automated its forecasting, store replenishment, and warehouse procurement planning.

Start your dark store planning project with us