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Platform & Pricing

One platform, one predictable platform fee, and a team that stays accountable for your results. Everything you need to run autonomous supply chain decisions is included, so value never waits on a procurement cycle or a support queue.

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What the Platform Fee Includes

One fee, scoped to the solutions you use, with no per-seat pricing. The onboarding fee is paid once and the platform fee covers everything after it. Agreements run from one year to several, and leaving is as simple as joining: we would rather earn each renewal.

8hours a month

Engineering consulting, at no extra cost. Use it for UI changes, model changes, more training or whatever your team needs.

  • Solvoyo Digital Platform and its engines*Analytics, Predictive and Prescriptive. Unlimited users, no per-seat fees.
  • Cloud hostingWe host and run the platform for you.
  • Third-party cloud licenses*Database and optimization solver licenses.
  • Maps, geodata and utilities*Hosted and kept up to date.
  • Maintenance and upgradesEvery upgrade is included and applied by us.
  • Monitoring and supportThe platform is monitored 24/7, with support during business hours.

*For the Solvoyo solutions in your scope.

What the Platform Fee Depends On

Your platform fee scales with what you actually run. Three things drive it, and you only pay for what’s in scope.

Base Price

A minimum for the platform that covers our fixed and variable cloud costs, plus the base IP: industry and sector visibility dashboards, the descriptive analytics package, and master data support.

Workflows and Instances

Pricing scales with the decision workflows you add, Demand Planning, Inventory Optimization, Production Planning, Fulfillment & Transportation, and with the number of locations, products, and external partners in scope.

Support Scope

Every client gets a dedicated Forward Deployed Engineer as part of standard Customer Success. Beyond that, the level of support depends on your team: some clients run independently after go-live with periodic training; others rely on Solvoyo’s Customer Success team for ongoing first and second-level support.

Onboarding Fee

Paid once, set from your project scope and project plan. A dedicated team is assigned for the duration of onboarding, with a minimum mix of:

Industry Expert / QA Lead

min 0.2 FTE

Project Manager

min 1 FTE

Senior Customer Success Consultant

min 1 FTE

Customer Success Analyst

as required

3.2 FTEs per month

for a typical onboarding

12 weeks

typical onboarding duration; larger scopes take longer

The onboarding fee is set from the rate table for each role and a discount factor calculated per project, based on your solution scope and the length of onboarding plus UAT.

How We Get You Live

Discover & Design

  • Define the results you expect to see.
  • Pinpoint where decisions break down today.
  • Model your supply chain end to end.

Build & Prove

  • Align your team, your partners, and ours.
  • Tune the model to how your business actually runs.
  • Prove the target results before go-live.

Launch & Sustain

  • Hold those results steady once you’re live.
  • Alert the right owners to what’s coming before it lands.
  • Embedded engineers keep finding KPI gains and workflow improvements.
  • Track and report on the KPIs we own with you.

Start Your Transition Today

Put autonomous decisions to work across demand, inventory, supply, production, fulfillment, and transportation, on one platform, with one team accountable for the outcome.

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