2K
Active SKUs
12K+
Stores
300+
Vendors
$4.5B
Revenue
56
DCs
50%
Increase in Sales
3%
Increase in Stock-outs During COVID
Goals
Detecting demand shifts early on at the SKU level to proactively manage supply chain disruptions
Minimizing manual work by implementing automated diagnostics and parameter updates to manage by exception
Challenges
Supply chain disruptions and uncertainty limited central planning resources during the pandemic
Changing COVID-19 measures caused shifts in open hours effected shopper behavior and demand patterns
Demand peaks for certain items increased the risk of stock-outs and brought the need to take proactive actions with suppliers
Benefits
50% Increase in sales
3% Increase in stock-outs during COVID
Solutions
“We established a diagnostic managerial dashboard. Solvoyo supported an agile response during COVID. From April to May, our sales were up more than 50%.Our out-of-stocks only increased 3%, and they were mainly related to supplier issues. There were no empty shelves.”
Erkan Ceritoglu, Managing Director, A101
