Mid-Market CPG in North America
Digital Transformation for End-to-End Planning & Collaboration

7,000+ Active SKUs
60,000+ Service Locations
75 Vendors
$250M Revenue

Goals

To create a digital platform with end-to-end planning and analytics capabilities in order to increase its on-time in-full (OTIF) levels while supporting dramatic growth

Challenges

Lower OTIF levels than the target

Difficulties in managing stock-outs and excess stock

Inconsistencies in master and transactional data

Dependence on error-prone Excel-based analysis for demand, inventory, kit production, and component supply

Lack of corporate memory for diagnostics

Benefits

End-to-end planning and visibility on a single digital platform

Integration with 3PL providing real-time order tracking

Extensive alerts and exceptions for proactive action

Improved OTIF levels

Improved quality and consistency of master and transaction data

Corporate memory for tracking, measuring, and reporting KPIs

Solutions

5/5